This Cookie Policy explains how COUNTIES CLEANING SUPPLIES LIMITED ( “we”, “us”, or “our”) uses cookies and similar technologies when you visit www.countiescleaning.com.

This Policy has been prepared in accordance with applicable privacy and electronic communications requirements, including the New Zealand Privacy Act 2020, the General Data Protection Regulation (EU) 2016/679 (“GDPR”), and applicable European cookie and electronic communications rules.

By providing clear information regarding cookies and obtaining consent where required, we aim to ensure that visitors can make informed choices regarding the use of cookies on our website.

1. What Are Cookies?

Cookies are small text files placed on a user’s device when visiting a website. They help websites function correctly, remember user preferences, improve website performance, and provide information about website usage.

Cookies may be set directly by us (first-party cookies) or by authorised service providers acting on our behalf (third-party cookies).

2. Cookie Consent

Visitors from jurisdictions where consent is required for non-essential cookies will be presented with a Cookie Banner upon their first visit to our website.

We only use non-essential cookies after a visitor has provided consent by selecting the “Accept” option within our Cookie Banner.

Users may:

Accept all optional cookies;

Reject optional cookies;

Manage cookie preferences where available;

Withdraw previously granted consent at any time through cookie settings or browser controls.

Refusing optional cookies will not prevent access to the website’s core functions.

3. Categories of Cookies We Use

A. Strictly Necessary Cookies

These cookies are required for the operation of the website and cannot be switched off through our consent management tools.

Examples may include cookies used to:

Maintain session integrity;

Remember privacy preferences;

Process requests submitted through the website;

Support website functionality.

Legal Basis (GDPR): Legitimate interests and website operation.

Consent Required: No.

B. Preference Cookies

These cookies remember choices made by visitors, such as language preferences or other website settings.

Legal Basis (GDPR): Consent.

Consent Required: Yes.

C. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting aggregated information regarding website usage.

Information collected may include:

Pages visited;

Time spent on pages;

General geographic region;

Referral sources.

Analytics information is used solely to improve website performance and visitor experience.

Legal Basis (GDPR): Consent.

Consent Required: Yes.

D. Payment-Related Cookies

Where a visitor proceeds to complete a purchase, certain cookies and similar technologies may be used to facilitate transaction processing, fraud prevention measures, and payment session management.

These cookies may be placed or managed by authorised payment processing providers involved in transaction handling.

Legal Basis (GDPR): Contract performance and legitimate interests.

Consent Requirement: Depending on the nature and purpose of the cookie, certain cookies may be classified as strictly necessary for transaction processing.

4. Third-Party Cookies

Some cookies on our website may be provided by third-party service providers.

In particular, when payment services are used during checkout, certain cookies may be set and managed by Stripe, Inc. and its affiliated entities for purposes including:

Payment processing;

Transaction verification;

Session management;

Fraud prevention measures;

Compliance with legal and regulatory obligations.

These cookies are controlled by the relevant third party in accordance with its own privacy and cookie documentation.

Visitors may review the relevant provider’s policies for further information regarding how those cookies are managed.

5. Cookie Retention Periods

In accordance with applicable New Zealand and European privacy requirements, cookies are retained only for as long as necessary to fulfil their intended purpose.

The retention period varies according to cookie type:

Cookie Type Typical Retention Period

Session Cookies Deleted automatically when the browser session ends

Strictly Necessary Cookies Up to 12 months

Preference Cookies Up to 12 months

Analytics Cookies Up to 24 months

Consent Management Cookies Up to 12 months

Third-Party Payment Related Cookies Retention determined by the relevant provider and applicable legal requirements

Where consent is relied upon, cookie retention periods are reviewed periodically to ensure continued necessity and compliance with applicable legal obligations.

6. Managing Cookies

Visitors may manage cookie preferences through:

Our Cookie Banner and preference tools;

Browser settings;

Device privacy controls.

Most browsers allow users to:

View stored cookies;

Delete cookies;

Block cookies;

Configure notifications before cookies are stored.

Blocking certain cookies may affect website functionality.

7. International Data Transfers

As a company incorporated in New Zealand and serving customers in multiple jurisdictions, information collected through cookies may be processed in New Zealand, the European Economic Area, or other jurisdictions where authorised service providers operate.

Where personal data is transferred internationally, appropriate safeguards are implemented where required by applicable law.

8. Personal Data Collected Through Cookies

Certain cookies may collect information that constitutes personal data under applicable privacy laws.

Depending on the cookie involved, such information may include:

IP address;

Browser information;

Device information;

Session identifiers;

Website interaction data.

Where personal data is processed, such processing is carried out in accordance with our Privacy Policy and applicable legal requirements.

9. Your Rights

Where applicable under GDPR and other relevant laws, individuals may have rights relating to personal data processed through cookies, including:

Access;

Rectification;

Erasure;

Restriction of processing;

Objection to processing;

Data portability;

Withdrawal of consent.

Requests concerning privacy rights may be submitted using the contact details below.

10. Updates to This Cookie Policy

We may update this Cookie Policy where necessary to reflect legal, operational, or technical changes.

The updated version will be published on this website together with the revised effective date.

11. Contact Information

COUNTIES CLEANING SUPPLIES LIMITED

Business/Warehouse Address:

28 Aldred Road, Remuera, Auckland, Auckland 1050, New Zealand

Registered Office:

Martyn Jagusch, 6 Nelson Street, Pukekohe, 2120, New Zealand

Email: mop@countiescleaning.com

Telephone: +64 800737849

Website: www.countiescleaning.com

Cookie Banner Consent Notice (Recommended for Stripe Review)

We use cookies to operate our website and, with your consent, to collect analytics and preference information. Strictly necessary cookies are always active because they are required for website functionality. Non-essential cookies will only be used after you click “Accept” on our Cookie Banner. You may change or withdraw your cookie preferences at any time through the cookie settings available on our website. Third-party cookies used during payment processing may be managed by authorised payment service providers, including Stripe.